Thread: Zipp/SRAM warranty failed me? Or am I expecting too much?
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Old 03-13-13 | 09:30 AM
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ls01
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Originally Posted by teamtrinity
No, they're legit...they're a authorized dealer...and are apparently one of the larger Zipp dealers. And consider this:

1) Warranty claim started by my local shop = Zipp says the bars are grey market
2) Warranty claim started by original shop, a very large Zipp dealer = Zipp says their poop don't stink and they only make perfect products, but they'll send me free bars anyways

I'm guessing they gave in because of who the original dealer is...

Glad this worked out for you. Quite possibly the shop has merely procured another set of bars for you in Zipps name. It gets t hem off the hook with Zipp. So long as you are made whole.
Last edited by ls01; 03-13-13 at 09:33 AM.
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