Originally Posted by
DaveWC
Tracking & signature do you absolutely no good if the buyer simply says that the item is not as described and sends back a brick, or his old, broken item. Buyer gets the money back automatically from ebay/pp, you get stiffed and probably negative feedback.
Sure, you are right. Happened to me with a perfectly good camera the buyer said he couldn't get to work. Not as bad as what you describe, but I assume he just changed his mind. It was fine when he sent it back, and the next buyer was thrilled with it, no problem. What could I do? Just follow the "rules" and suck it up. It cost me maybe $15 in shipping that I had included in the price, and a little inconvenience. But I got positive feedback all around. From either end of the transaction, I still say the buyer is always right. There just isn't any other way to do it.
Robert