Yep, I just don't get it with people's hang-ups about LBS. There is some sort of mystical charm that still exists about LBS and this idea that cyclists have to patronise them to keep some surly, mean-willed idiot in business or in a job.

I've blacklisted one or two LBSs in my time, and have one or two favourites. But the favourites could shift over if they simply don't treat me like a reasonable human being. I do the same with the internet stores and ebay sellers I use...