Originally Posted by
Siu Blue Wind
I have a question. Since this person has posted his concerns, I'd curious to know what you would do in order to address them? You say that you make leaps and bounds for quality and customer satisfaction and I'm sure you will go this route.
Things like this are few and far between, I would also be curious as to when the bike was purchased. We have upgraded our headsets since we started doing business. Misaligned drop outs could be an issue with shipping but if that is ever the case we will GLADLY replace the frame FREE of charge.
This is the first I have heard of an issue with the Wellgo pedals. Wellgo is a 3rd party and we've generally had success with them.