Originally Posted by
slynkie
"spontaneous failure" isn't a diagnosis. Spontaneous failure of what, exactly? Nerull's guess is a good one (shattered ball bearing), but you should have the shop open up the seals to check it out. It should probably be under warranty.
$50 is not totally unreasonable for the cost of good steel bearings and installation. It's a 5 minute job though, so see if you can push them on the timetable, and bring the mech a sixpack/bottle of his/her favorite as a thank you.
Agreed. I'll be interested to hear what exactly the failure was. And to clarify the timetable, I won't have the bike back until Friday because the shop won't have parts until Wednesday and they are closed Thursday for the holiday. The tech told me it was only a 15 minute job, so it's really just a matter of getting the parts there. I'm not implying the shop is taking too long for the repair, I'm just lamenting the fact that I'll be stuck on the sidelines for a week.
As far as warranty goes, he told me that the only portion of the bearing that's covered under warranty is the outer shell which is welded to the frame, not the bearings themselves. I'll probably be calling Cannondale tomorrow to follow-up and make sure that's the case.