Very little LBS loyalty here. Lack of customer support, shoddy repair and set up, double or more prices have forced me to by online.

A $60 BB from LBS cost less than $20 from Amazon. Another $60 to install? Took less than 15 minutes. Bought my last Cannondale from local REI, setup was such that bike would have been dangerous to ride.

I worked at a LBS one summer years ago and do my own service. Another LBS sold me a pricey pair of cycle gloves and refused to warranty them when a hole was found in them prior to use, but after the sale. I sent them back to distributor and they replaced them, after four months.

My last dollar spent at local shops here except for my next Cannondale, unless I can find it online.