If you feel that the LBS gives you what you need, then you need to let them know. When I talk about my local shop, I am referring to a 30 mile radius of at least 10 shops. I have to bite my tongue when I am talking with them. The lack of knowledge and interest in the general customer's well being is bordering on criminal. I keep trying to find that common ground with a shop that has the passion and interest in the general sport of cycling that brought me in to the business when I was younger.