I've had better luck with the one in Alexandria than in Georgetown. I basically was laughed out of the one in Geogetown back in '03 when I brought a Raleigh 3 speed in. "That's not a real bike" was the sum of the attitude I dealt with at that time. Maybe it's better now. I've had no problems with the one in Alexandria this year. The Revolution Cycles in Georgetown was good to me though. There's also a new shop dealing in vintage/older bikes in Arlington that has good reviews, though I've not been there yet. There's also the co-op in Alexandria/Del Ray.
And the cable length adjuster isn't set up correctly. Incompetent mechanic - and I'd really worry about other screw ups, too. The components are probably twice his age, at least. Maybe try the Bike Pro Shop in Georgetown.
You can see the slight toe-in and the brake block holder tabs in this picture.
