Originally Posted by
miamijim
A few things I've learned is that 'free shipping' gets your '5 stars' and printing a label quick gets you '5 stars'. Also, if you have no direct communication with the buyer you get '5 stars'. As long as your ads accurately describe the item your good to go.
Yes, this is another reason to offer free shipping. When someone flames you, they will flame every category they are allowed to use. By not having any direct communication, by offering free shipping, by shipping within one day, the only thing left is item not described accurately. Fortunately, as long as you do a good job in this regard, you should not get a repeat there. People just like to whine about shipping, even when your charge is fair. So by eliminating this possibility, its a lot easier to keep top rated seller.