Old 07-17-13 | 12:17 PM
  #11  
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tjspiel
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Joined: Jun 2007
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From: Minneapolis
Originally Posted by TejanoTrackie
That damage was not the fault of UPS, but due to poor packaging by the seller. Also, the normal machining of the braking surface does not grind down the brake pads the way those deep cross scratches will. Personally, I would request that the wheel be replaced. Unfortunately, when you deal with these discount sellers, this sort of thing will happen.
Yeah, I buy plenty of stuff on-line and one of the risks you have to accept is that things may not arrive in perfect condition. Often I've just chosen to live with minor scratches and what not rather than go through the hassle of returning.

I also wasn't impressed that the seller automatically blamed UPS. In fact if I had to bet, I'd guess it was damaged before UPS ever touched it, - at least on the journey to my house. The carton was undamaged and I don't know how something could scratch up the rim like that without damaging a carboard box.

Last edited by tjspiel; 07-17-13 at 12:29 PM.
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