This was actually at the other LIRR station in Brooklyn near Atlantic Terminal. Funny. I emailed customer service to let them know about the lack of bikes (also around 8am) not expecting a response. Much to my surprise I got a response just now. Except it was to an email I sent them almost a month ago to let them know the number of a bike I had used that had mechanical issues (it was ghost shifting from 3rd to 1st).

Oh well - only almost a 1 month lag on returning email.