^ +1 All the stuff he said.

Northwestrider, I think you should post a formal complaint about the situation and demand that they at least Act like they're attempting to do something about it.

And sadly, it's a good thing you didn't tackle and beat the thief like he deserved. I probably would have ended up in jail if it had been me in your situation. In our screwed up system, You'd most likely be the one in trouble for assaulting the thief...