Originally Posted by
Johnny Alien
One, you don't me or have any idea what my GPA was in college so I am not sure how you could even try to think there was a correlation. You are the one apparently trying to show the internets you're super smart. Return shipping in this scenario cost $0 for the company every single time. It is handled by the buyer in all "this didn't work out" cases. So why are you arguing how much return shipping costs the company?
Has nothing to do with showing the internet anything. I am anonymous so that would be silly. I just take exception to the premise of what you guys supporting the 2 and send back 1 scenario. Its OK to have a difference of opinion. Will explain why...
Let's say you are right...or Robert is right and Wiggle doesn't have no questions asked free return policy and they charge their customers for returns lets say on bibs or a jersey that doesn't fit. In that case, I wouldn't buy from them. I believe that purchasing clothing on line has to come with a free return policy. I don't want to incur return shipping costs if an item doesn't fit. Sometimes clothes are made in irregular sizes...clothing doesn't always run to reported sizing. So then what's the beef? The beef is for guys that exploit free return shipping by ordering two garments knowing they will return one. Why not just order one?...your best effort at sizing?...and then having the opportunity to return it if there is a mistake made in fit...either on the clothes themselves or by the buyer who misjudged given sizing? To me this is the most ethical practice. That's all.
PS: an argument can be made that if a seller doesn't cover the contingency for buyers who exploit free return shipping by purchasing 2 items with intent to return 1...then its fair game. This argument can be made. Most retailers have a return policy and it can vary quite a bit. I believe if there isn't an express clause in a return policy of buy 2 and return one of the same item...or different color...you could even order a duplicate for example and pick the one that you think fits best....then the seller is relying on good faith. In other words, most prospective buyers won't instinctively buy 2 garments with intent of returning one. Hard to say what the percentage of these people is...maybe as high as 30% will do this though I doubt it is that high. But lets say that is the case. Then the seller will save 70% return shipping cost versus everybody doing it as a matter of policy.