View Single Post
Old 08-12-13 | 08:45 PM
  #13  
miss kenton's Avatar
miss kenton
Senior Member
 
Joined: Aug 2008
Posts: 2,095
Likes: 10
From: Blueberry Capital of the WORLD, NJ

Bikes: Trek '09 1.5 wsd, Trek '13 Cocoa

My bike store features Trek and Scott bikes, offers the Trek card, but also sells Cervelo, Fuji, and Jamis bikes. it's a big, beautiful store that also is known for it ski and competitive swimming equipment. The store has been in business since 1961 and has an outstanding reputation. At least some of the original partners are still there every day.

I won't shop for bikes, parts, or service anywhere else. In addition to exemplary customer service, they sponsor a number of charity rides, offer free bike inspections for the riders, donate parts to the bike share program I volunteer for, host an annuall bike swap, and host awesome Women's Specific nights and tri nights which offer guest speakers, free catered food and wine, tons of door prizes, and a bike raffle where the proceeds benefit the MS society. (I won one of the bikes. )

On my last visit, I planned to drop my bike off for a shifter adjustment and/ or repair. One of the staff took it back to the repair room immediately. He came out a few minutes later and led me back to the repair room. There he explained he had made a minor adjustment and then proceeded to fully explain and demonstrate "trim positions." I had no idea! When I asked him what I owed him-"No charge." Everyone of the staff treats me the same way. I love that store and if it is considered a corporate store, Viva une société!
I don't think I'm supposed to mention the name of the store here. Danzeisen & Quigley



miss kenton is offline  
Reply