We have an REI and three Performance stores within 20 miles. I tend to only use them for small things like tubes, handle bar wrap, etc. The exception being that I really like the Performance Ultra bibs. They just work for me. So, I buy all of my bibs there. Otherwise, my favorite LBS is much more knowledgeable and reliably consistent. That is perhaps my biggest complaint with the larger company stores. The service, level of knowledge and skill can vary a great deal from day to day.