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Old 08-27-13 | 08:49 AM
  #20  
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Psimet2001
I eat carbide.
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Joined: Jan 2006
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From: Elgin, IL

Bikes: Lots. Chapter2, Van Dessel, Giant, Trek, etc Dealers for BMC, Chapter2

Originally Posted by FasterNearGirls
Thank you, thank you!!
I called the shop. They're going to get back to me regarding whether there will be warranty coverage. If there is, I will absolutely get it, if not, I probably still will! Given the above mentioned good customer service from Quarq, I should be ok in case I run into a problem.
You'll get full coverage. Quarq is A1 on their service and as of now it is still handled out of Quarq HQ in South Dakota. GREAT family of people there. SRAM - if it fully takes over warranty and service - has been known to go in waves. They seem to cover almost anything unless its a known issue (their warranty costs have gotten too high on a product) then they'll drag their heels.
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