Originally Posted by
hairnet
People also expect their shop purchased bike to not need immediate inspection and to not fall apart, otherwise why go to a shop? People like us, who work on bikes all time, can go to a shop and be skeptical of the work but it is something else for the average person to go have their bike worked on.
I would go as far as to say the average person I know expects to never have to take a shop purchased bike back to the shop even for a tune up. A lot of people believe they can buy a new bike and ride it for 10 years without even lubing the chain