I have six bike shops that are all within the same distance from my house. Five of the six are extremely people friendly and I have never heard them talk down to anyone of any age. The one that I use the most actually regards me as one of their better customers and tell other customers about the miles I put on the bike. The sixth of the group, I wouldn't step in there even if they were giving away free bikes. They are a T**k shop and are the rudest people I have ever dealt with, especially if you don't own a T**k.