Originally Posted by
jodphoto
I misspoke about this being a potential problem. It's a REAL problem. Shimano's instructions don't address this consequential design change and their customer service department was dismissive . . . (snip self-contradictory jive)
Did you also misspeak when you acknowledged you installed the BB incorrectly? That is the "REAL problem." Shimano's instructions can't address the fact that you want to misapply their product. Can you guess why you perceive their dismissiveness? Maybe it's you.
If you want an adjustable chain line, why don't you just get an adjustable BB? That's so much easier than fighting reality.