I'm new to Houston, but I've already decided West End will be my go-to bike shop home. Went there to check out some Surlys as they are I think the only stocking dealer. The guys were great. I talked to Scott - he listened to me, gave me a lot of info, let me ride the bike twice no questions asked. I haven't bought it yet (waiting for a few pay checks), but I told him I'd be back to get one, and I will. I even told him I wasn't looking to buy that day and he said no problem and still helped me as much as he could.
They have a great selection of other biking necessities as well.
Can't wait to give them more of my business.

Haven't been to the others (the woodlands is like a hour away for me), so I can't compare.