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Old 10-05-13 | 10:53 PM
  #63  
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surreal
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Joined: Mar 2002
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From: NJ
Originally Posted by Wordbiker
And they'd need 3.3X the volume to make the same.

Personally I'd rather work less but produce better quality work and make the same.
That makes perfect sense, if you're in business for 1 week.

OTOH, with each customer you service, you build a rep. If I needed a spoke replaced in a wheel, and a shop charged me $33, I wouldn't complain about it to the mechanic, nor would I complain about it online or take it personally. As I said upthread, $33 is a little steep, but it's not utterly ridiculous. But, you can be sure I'd never, ever go back to that shop. And, while I wouldn't run down the shop's name unbidden, I would definitely tell ppl that the shop overcharges, should anyone ask me.

The guy who charges the fair labor-- the $10 guy-- he's the sort of guy I'd go back to. His is the sort of shop that I could heartily recommend to other ppl. You don't build a business by charging an extra twin per repair; that's how you shrink your clientele.
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