Originally Posted by
acidfast7
+1 ... vote with your wallet.
but, to be fair, a LBS is not required to be nice to all customers, nor cater to low-margin customers. in a capitalist society it does
exist solely to make a profit and not to provide a community service.
so, i am glad that you did vote with your wallet

Ahh yes, but what a magnificent business model to do both!
Knowing how many people in our town are disgruntled with the other nameless shop... and catering to them? They're new, but over time... it's a killer model!
Doesn't hurt the girl who works there is reeeeeally hot.