I work at a shop and enjoy finding the right bike for the customer. Figuring out how long they've been riding, what kind of riding they're thinking about doing, (mileage, performance, fitness, comfort, commuter, light trails and/or neighborhood riding) is essential in finding them the right bike. I have also heard horror stories about other shops simply giving up on the customer when they still aren't sure on what they want. I'll spend as much time as possible to get that style and fit that they can grow into, progress, and enjoy for a long time. Test rides are great too.


Be honest and tell them your needs and concerns and they should lead you in the right direction. I'm actually the mechanic but I know how to take care of budget bikes and customers, as well as bring them up to the investment of their first >700$ entry level road bike. hopefully your shops will do the same