A guy came into the library tonight, I asked, "How ya doin'?"

"Okay," says he. "A little cold, but I can't complain."

"I know," I responded. "No-one likes a whiner."

He burst out laughing.

I make it part of my job to send people home with a smile.

Then again, there are others, who are captured brilliantly, in today's Unshelved.