i cant say ive ever had an experience in a bike shop that has been overwhelmingly positive.. weather its that they look down on me with upturned noses because of the clothing i chose to wear (bright flashy stuff like anime socks and whatnot) or weather they think i know nothing at all about bikes because i only had enough to buy a cheap track bike, and didnt dump a grand on some specialized er fuji er somthin'. i try and stay away from bike shops as much as i can because of this, only stopping in for the occasional air pump..