Originally Posted by zip22
from Raleigh's warranty:
i had the bike for 10 days, so it is still covered under warranty. the failure occured during normal usage and there was no abuse or normal wear and tear. the pedal should be covered under the warranty.
I think the failure of those pedals falls under section 2 of their warrenty exemption:
This warranty does not apply to damage or failure due to:
1. Accidents, alteration, abuse, neglect
2. Materials Fatigue, normal wear and tear.
3. Improper assembly, mainenance, or installation of parts or accessories not originally indended to be compatatble with the bicycle as sold, including but not limited to power accessories, forks, brakes, or tires different from the original specification
How long did you expect plastic pedals to last? I think 10 days is enough time for material fatigue under normal wear and tear.