Originally Posted by SquidPuppet

Because this is a social place, not a place of business. He isn't buying something from you.

I understand what he is saying. When I am doing business with a plumber to repair a leaking pipe, I only care about two things, his workmanship and his price. If he is friendly and pleasant, that's nice, but not a requirement. rpenmanparker feels the same way about bike shops. Seems fair and simple enough to me. It's business, not a personal relationship.