Originally Posted by Heathpack

I know, how could this be your case and you don't ask?! Damn taciturn surgeons. Here's how I'd do it, "Hi, this is Dr. Heathpack calling about your little dog. Surgery went well, recovered well from anesthesia, fentanyl CRI tonight, resting comfortably, six weeks rest, if all goes as expected can go home tomorrow, blah blah blah. But I can't believe how this whole thing happened. Are you ok? What happened with your hand? Are you going to be able to take care of your little dog post-op? Do you need to leave her here with us a little extra time?...." Then you pause and let the lady start talking, there's a 90% chance she tells you all the details.