99% of my Campagnolo related purchases within the last two years have been from Ribble... from mechanical and EPS components, wheelsets, and my last purchase this past Dec. which consisted of (2) OT cranksets and misc parts. All my purchases were shipped via EMS, 3-4 days to NYC without any additional fees, duties, taxes, etc.
From what the OP posted, it seems to be a different issue if the package is shipped standard post/parcel since there isn't a tracking # available unless its shipped EMS.