honestly...i hate all this shop sympathy...they are businesses trying to make a buck like any business...the problem here stemmed from the guys in the shop being so high up on their horses that they couldnt take the time to deal with an inexperienced rider. Y'all talk about roadie elitism....I'd say mechanic elitism is a much more rampant and serious problem that prevents a lot of people from falling in love with biking. My solution was do do virtualy everything myself...but lots of guys cant figure that out.

Dude...understand that the only thing they did wrong was not give you the time of day to actualy look at the problem, then go back to the shop and suck em for every dime they are worth.