I purchased the bike 10 days ago, and the receipt says refundable within 10 days. They had to order the bike. It comes in yesterday, and I received it today (Day 10). I asked the guy if it's 10 days from purchase or from the day I receive the bike. He said 10 days from receiving the bike. Great!!! Will you put the date on my receipt showing I received it today. He say's no. That was the first bad feeling I got.

Additionally, they are suppose to fit the bike for me. No can do. There website says even if you purchase a used bike bring it in to be fitted. I buy a new bike, and they don't fit it to me. I ended up having to go back for adjustments. They never fit the bike to my height, etc....

Lastly, I tried returning a lock that I purchased only 30 minutes prior to trying to return it. The mount for the lock was horrible. He did allow me to return the lock, but not b4 having to put in his 2 cents worth of bs. I spend $750, and he's giving me crap about returning the lock.

Granted it's on the 10th day. I am thinking about calling my credit card company up, and just handing the bike back to them. The whole thing just left a bad feeling about them. As noted, it was just a bad experience. I regret buying the bike from them.