lotek 

I went to a "new" LBS yesterday, a shop with a
very good reputation, but not one that I have used before.

I'm talking to a sales guy who has asked me if he can assist.
I reply I'm looking for non adhesive bar tape.
His response "gee, I can never get the tape to stay in
place if it doesn't have glue or some type of adhesive on it".
Now this wasn't some young kid who I'd expect to never have
seen Tresoplast, or other cloth tapes, but someone who I'd
estimate mid to late 30's.
I don't get it, wrapping a handle bar is not Rocket science. . .

Scene 2:
Talking to wrench who also happens to sell all rims.
me: I'm looking for Tubular rims
Wrench: "I know we have some somewhere",
pulls out 15yo campy rim.
"we don't get much call for these".
me: do you have any mavic tubular rims?"
wrench: "nobody uses tubulars anymore, they're too
much trouble, and who wants the hassle fixing flats on the
road?"
me: I explain how easy putting on a new tubular is
wrench: "I can change a tube in less than a minute, why
bother with tubulars?"

Now the sales guy said they have been trying to get rid
of their tubular rims and this wrench is arguing with me?
what ever happened to "The customer is always right"?
needless to say, I won't be using that LBS again.

Marty