I do think the visibility and ubiquity (within the service area) do have good effects on drivers. It also helps that the bike puts the rider very high above the ground!

I've been using the system moderately now. I'm not sure how many trips per week. Maybe four, on average. Yesterday, I went to both stations on Bank St, and was unable to remove any of the remaining bikes. I reported this. Today, I was unable to remove any bikes from the Christopher St station. I reported this, too, and the woman I spoke with confirmed that there's nothing wrong with my account which could explain my troubles. She dispatched someone to look at it.

Today, I saw someone riding with a bike trailer for rebalancing. It holds up to four bikes. I think it was on East Broadway. His made a U-turn in front of the docking station, and trailer was empty, so I gather he had just dropped bikes off there. I appreciate the balancing efforts, but I suspect they can never perfect it.

The folks on the phone are available quickly after I press 1 and then 0. They are courteous and helpful.