Originally Posted by
GoHorhay
I just returned from a visit with the store manager. He said and did all the right things. Now it's just a matter of getting my bike back in prime working order... This is what they have offered as a solution:
Full refund on the cost of new Ultegra front derailleur and labor
New front and rear SRAM Rival derailleurs
New chain
New hanger
New front big chain ring - was apparently previously bent but will be replaced
New lizardskin bar tape
Full tune up
The hanger had to be ordered from Specialized so that delays things a bit but the bike was promised to be complete by Sunday.
The only thing I'd be worried about is if they have the same mechanic do the work since he obviously couldn't sort things out the first time. I got tired of dealing with sub par work from shops (not all of course) so I learned how to do just about everything myself that way I'm spared having to deal with the time wasted when someone else messes up. Good luck with the repairs; hope they get you on the road soon.