Originally Posted by
cyccommute
I've not heard of any Phil Wood failures and I know people who have used the same hub for nearly 30 years.
Ok, I'll bite. I like Phil Woods hubs and service I've gotten from Phil Woods company. However, I have had three failures:
1. First time, January 2002 in New Zealand:
January 1-10 Hub started freewheeling both directions until finally spun both ways. I had ridden just over 26,000km in preceding year (across USA, one time around Australia) and at some point hub just started failing. Wasn't easy to find a 48-spoke wheel, so got a ride to Napier and local bike shop built up a 36-spoke wheel for further travels. When I arrived back in USA two months later, Phil Woods did replace the hub.
2. Second time. December 2007 in Thailand. Similar symptoms where new hub started freewheeling both directions. I had ridden at least 18,000 kilometers in preceding 10 months (12768km from Amsterdam to Vladivostok, ~4000 km from Urumchi to Beijing, down to southern parts of Thailand, as well as ~1600km in Texas before departure).
2. Third time. April 2013 in Maun Botswanna:
Maun rest day | A bicycle ride across Africa The spring had broken and hub was starting to skip. TDA mechanic on our tour replaced the innards of my hub with a spare I had brought along, but most importantly getting a fixed spring.
So overall, I do have personal experience with Phil Woods hubs failing. Company has been reasonable on replacing broken hubs and failure points included points after extended riding (around Australia, across Russia and across much of Africa respectively). Also learned that PW aren't too hard to service and also that it is useful to have spare paws and a spare spring. So I don't necessarily knock PW from that point and still ride them. However, now you have heard of a few failures