Also, make certain the bolt washers have been removed from the crank arms before attempting to use the puller.
You may already be aware of this, but sometimes when the extractor wells are dirty the washer can get trapped in there.
Originally Posted by
bikerunyoga
Thanks !
I'll try that tonight. I think cleaning out the dust cap holes and grease might help. If not the wrench force might be a good way to go.