I somehow expected the drivetrain on a new bike to shift better than a 12 year old hammered Trek that I bought on craigslist for $100.00 and had to put shifters and tires on. I was very pleasantly surprised at how easy they were to install and adjust. They came with new cables attached. I only note that because the LBS says my problem may be "cable stretch" which should improve. Apparently MicroShift cables do not stretch.