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Old 10-06-14 | 03:54 PM
  #13  
Felipe Porto
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Joined: Oct 2014
Posts: 1
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Anyone with some news about it?!
Look, before reading this thread I accidentally paid using paypal and at the same exact moment I've paid I've replied their "Order Confirmation" email notifying them that it was a mistake and asked for the refund - as they really did by the next day. Well, in that case it seems they could really be legit right?! So I started chatting with them (the whole email exchange is just copied down under). And later I got worried again since they started to try receiving by Western Union at first and later on by PayPal but using the "Send money to friends or family" option, which is a non-refundable/uncovered option by PayPal in case something goes wrong... So, what do you guys think?! Of course if I decide to buy it is going to be via PayPal but not choosing "Send money to friends or family" so I am covered... Do you think it's worthy taking the risks cause as it seemed legit by the time they gave me a refund, these tries not to receive via PayPal regular commercial transaction seemed suspicious, right?!

All the email chat goes as follows:

On 25/09/2014, at 00:39, support <support@cyclewheelshome.net> wrote:

Ok, as a first time customer of the company, we will make it for $780 for you, we don't send pictures of the warehouse to the customers, so just inform us with the colors you want or you can visit our website to view the available colors for the choossen items.

We have proceeded with the order for 1 New DAHON MU XL" and 1 New DAHON SPEED P8, and we are about starting the packaging, so kindly send the total sum of this order $780 to our paypal account (pay1@cyclewheelshome.net) and get back to us with the payment transaction code for verification and identification of your payment so we can proceed with the shipment immediately payment is confirmed.

Please make sure when sending payment, you choose the option of "Send Payment To family and Friend, do not choose for purchase, to avoid any problems or delays so we can immediately ship out your Order, because paypal new rules to all sellers says all payments for order will take 21days before it available, and we wont be able to wait that long before we ship to our customers, that is why we ask all our customers to choose the Send Payment To family and Friend option when sending payment.

We now await your payment to enable us proceed with shipment.

Best Regards.

MGT





[HR][/HR]-----Original Message-----
From: "Felipe Porto" <felipeporto8@gmail.com>
To: support <support@cyclewheelshome.net>
Date: 09/23/14 22:04
Subject: Re: Re[2]: Re[8]: Your Order at CYCLE WHEELS HOME



Can't you make it $780 USD via PayPal mate?! Got real photos of the bikes so I can check the colors and details?! Thanks again!


Felipe Porto


On Tue, Sep 23, 2014 at 12:10 PM, support <support@cyclewheelshome.net> wrote:
Hello, if you will be sending the payment via WU, we can still waive the transfer charges for you, the charges will be on us, but if you will be. Paying via Paypal, you will be paying the total sum of 800USD.

So kindly get back to us with the option you prefer the most.

We hope to hear back from you soonest.

MGT.




-----Original Message-----
Subject: Re: Re[8]: Your Order at CYCLE WHEELS HOME
From: "Felipe Porto"
To: support
Date: 09/23/14 15:36:54

Well mate, it's a good discount but there's no way for me to pay via WU since I don't have that amount of money with me right now and besides that, the monetary conversion plus transaction taxes get that value higher than paying directly via PayPal with credit card. So, it will have to be via PayPal, even if you can't get me that much of a discount. So how much would it be with discount paying via PayPal?! Another thing, what about the year models of those bikes?! Thanks for the patience and attention!
Felipe Porto

On 24/09/2014, at 05:38, support <support@cyclewheelshome.net> wrote:

Dear Valued Customer

Thanks for getting back to us, since you will be buying the 2 units, we will sell both to you for 720USD and you will not be paying for the shipping charges.

So kindly get back to us with your full delivery address you will want this items to be delivered to, so we can provie you with the company cashier western union details for your payment, because transactions like this are to be paid for via WU.

We hope to hear back from you real soon so we can proceed immediately with the packaging.

Regards.

MGT




-----Original Message-----
From: "Felipe Porto" <felipeporto8@gmail.com>
To: support <support@cyclewheelshome.net>
Date: 09/22/14 19:03
Subject: Re: Re[6]: Your Order at CYCLE WHEELS HOME

Hi there again mate. So, I've decided to buy the "DAHON MU XL" and the "DAHON SPEED P8". How much would it be with discount?! And which year model they are each?! Thanks a lot again. I'll be waiting for a reply!
On Sat, Sep 20, 2014 at 1:55 AM, support <support@cyclewheelshome.net> wrote:
To add the rear rack, it will cost you extra 75$, and we dont sell other accessories, you will have to get them in the local stores around you.

Hope to hear back from you real soon.

Regards.

MGT.




-----Original Message-----
From: "Felipe Porto" <felipeporto8@gmail.com>
To: support <support@cyclewheelshome.net>
Date: 09/18/14 20:11
Subject: Re: Re[4]: Your Order at CYCLE WHEELS HOME

Great then! So how much would it be to add this rear rack to the bike?! Got it on silver color?! Is it the arc or arclite?! What about other kinds of accessories, got a list with the prices?! I wanted a Schwalbe Marathon HS 420 20 x 1.50 or 20 x 1.75, got any?! Thanks a lot!

Felipe Porto

On 19/09/2014, at 16:59, support <support@cyclewheelshome.net> wrote:

Hello, sorry for the late response, we sell the rear rack separately and yes this model is compatible with the dahon arc. All shipments are made directly from our ware-house in UK and we can offer you discount if you are buying more that a unit.

We hope to hear back from you real soon.

Regards


-----Original Message-----
From: "Felipe Porto" <felipeporto8@gmail.com>
To: support <support@cyclewheelshome.net>
Date: 09/17/14 20:10
Subject: Re: Re[2]: Your Order at CYCLE WHEELS HOME


Well, at first, I am really interested in the Dahon MU XL but I needed a rear rack and this one doesn't come with it. Is this model compatible with the Dahon Arc or Arclite rear racks?! Do you sell accessories like this or only bikes?! Another thing, are these bikes shipped from the UK or from USA?! Does it has tracking?! Last thing. Got any discount?! Thanks a lot again for the patience and attention. I'll wait for your reply. Take care!

Felipe Porto

On 18/09/2014, at 01:31, support <support@cyclewheelshome.net> wrote:

Dear Valued Customer

Thanks for your order and for the interest you have in our items, sure we received your order already, and concerning your request about the stating/declaring a lower value when shipping to you, thats not a problem, we do this for our customers complaining about their import taxes in their countries, so what exactly do you want us to do now? should we proceed with the packaging of this order? and change the total item price to 250$ in your invoice?

We really need to hear back from you so we can know what to do in exact.

Waiting your response soonest.

Regards.




-----Original Message-----
From: "Felipe Porto" <felipeporto8@gmail.com>
To: support@cyclewheelshome.net
Date: 09/16/14 16:13
Subject: Re: Your Order at CYCLE WHEELS HOME


Hi there, please cancel this order. I was just testing to see if it is possible to place an international order. I haven't decided yet about which bike I want to buy. Another thing. I am really interested in your products but here in Brazil we've got an Import Policy that allows us to import up to $50 US dollars without paying any taxes to the Federal Government and that includes the price of the products plus the shipping costs. The taxes are very high (almost 70% of the total value). I was wondering (after I decide which one I want) if you could ship it stating/declaring a lower value as the "Total Products Value" on the "Customs Declaration" paper/sticker (lets's say around $250 USD for example)?!
If not, let's suppose in the case I buy this particularly bike I've paid by mistake (Dahon Mu XL) you could at least lower $20 on the invoice (from $400 to $380) cause Total Values above $500 USD are taxed even more here in Brazil and besides that there is a little bit more bureaucracy to release the product from the Customs Clarence. See what you can do about it.
Thanks a lot for all your patience and attention. I'll be waiting for the cancellation of this order as well as some positioning regarding these Customs manners.
Felipe Porto
On Tue, Sep 16, 2014 at 7:50 PM, <support@cyclewheelshome.net> wrote:
Dear Felipe,

Thank you for choosing CYCLE WHEELS HOME. We want to let you know that your order has been received and will be processed as soon as possible.

Your Order Number is: 515/160914/70

Your Order Details...

------------------------------------------------------------------------

Product Code: DAHMXL
Description: New Dahon Mu XL folding bike - Available, Gunmetal
Item Price: $ 400.00
Qty: 1
Delivery: $ 50.00
Total: $ 450.00

------------------------------------------------------------------------

Sub Total: $ 400.00
Delivery(FedEx 48hrs): $ 115.00

Total: $ 515.00




If you have any questions about your order, send an email to support@cyclewheelshome.net or simply reply to this message.

Thank you and visit us again soon at: http://www.cyclewheelshome.net

CYCLE WHEELS HOME
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