Thread: Shipping tips
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Old 12-01-14 | 03:00 PM
  #15  
FBinNY
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From: New Rochelle, NY

Bikes: too many bikes from 1967 10s (5x2)Frejus to a Sumitomo Ti/Chorus aluminum 10s (10x2), plus one non-susp mtn bike I use as my commuter

Originally Posted by gioscinelli
Hmm, Appears to be suspicious that the "distinctive box" was found outside of the box by FedEx!!!? I'm glad you were able to resolve the issue with no further ado
Boxes get damaged in transit all the time, expecially things like bike boxes which don't have good support from within. I always put address labels, mine and consignee on all inner boxes when packing stuff with a high risk of transit breakup.

UPS and Fedex both devote lots of effort to their OS&D departments, who make sincere efforts to connect "found" stuff with the rightful owner. A good description is forwarded to all the way stations the original shipment passed through, and a human will search through the OS&D room to try to find it.

I shipped commercially with both Fedex and UPS and they had excellent track records finding lost goods. Sometimes, too good, because I'll get back stuff that isn't mine, or at least a phone call when boxes of my products turn up in the system.
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