A lot of shops can compete by using QBP. They're missing the boat, they can set up a website connection directly to QBP's catalog and let customers order directly, I do it all the time through AEBike.com an LBS in my area. The advantage for me is to get exactly what I want through them, without having to shop their current stock. They have developed an international clientele through their little store front in mythical Kalamazoo.

Marc