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Old 01-16-15, 02:48 PM
  #23  
Monstermash
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Join Date: Jun 2013
Location: Massachusetts
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Bikes: Custom Giant Anyroad Flatbar, Custom Raw Steel Raleigh XXIX SS

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Update 2.0

I spoke with a Schwalbe cust service rep today and was told that the Ultremo 28mm tire is "not recommended" for use on my 23mm rim. I was a bit upset because I call them last week and asked about using this configuration and was told it wouldn't be a problem. I ended up talking to one of the supervisors there and was told the same thing but after explaining that I called last week prior to ordering the tires and was told it would work they offered me a warranty replacement as the bead on the tire has become delaminated after the tubes burst.

So while I didn't receive the correct info the first time around, they are making an effort to help me out. Actually, I'd say more than just "an effort". I sent the warranty claim in less than an hour ago and I already have a credit with them to purchase a replacement set of tires. So now I just need to figure out which tires I want to use.

Anyone have ate any suggestions within the Schwalbe brand?
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