My bike came with free tune-ups for life. I got great service there and every bike I rode was properly tuned before purchase -- shifted like butter and brakes were grippy. So that played more into my decision. There were Specialized and Trek shops that offered this as well. But the shop I bought from is only 10 minutes away and I don't mind dropping the bike off for a day or two if needed. I'm sure at some point I'll do some of my own maintenance but it's nice to have the option. So I wouldn't let it influence where you buy your bike but make sure you are buying the bike that's right for you.