I don't think you can beat Garmin as they are the #1 purveyor of GPS in the world and for a reason. I suspect the honesty of the negative reviews you read on this forum; more likely its just user error. They get frustrated with their inability to follow directions and call customer service blaming the machine. On the other hand, if there is something truly wrong with the box, Garmin won't hesitate - they just replace the whole thing. I have Garmin units for my aircraft, my car, and my bike. No real complaints. Will be upgrading my 510 to a 810/1000 in the spring also.