So I went out and practiced this morning on a bike path with no cars. Every other stroke I unclipped. The right side I kept banging my knee into the frame. The left side I could not unclip! 5 miles total

I came home and started looking for directions on how to adjust the pedal. The bike shop left no instructions and no tool. I looked on the pedal and saw the directions. Loosened the clips 1 click. Went back out and realized I could click out in either direction. Much better. Another 5 miles