Originally Posted by
prathmann
True, but I can understand the viewpoint of the LBS owner and employees. For one thing they're likely to be bike enthusiasts themselves and, more importantly, they see the enthusiast come in every week and he frequently ends up walking out with one or more of the latest $$$ gadgets while the utility rider shows up once every 6 months or so to buy a tube, patch kit, or chain.
A commuter cyclist or utility cyclist is under no obligation towards any LBS to waste their money on pricey unnecessary gadgets. Any good bike shop owner should provide good customer service no matter what a cyclists buys or what type of bike they riding. A cyclist wearing jeans and a hoody and riding a
$500 single speed bicycle is no less important then a spandex jockey riding a $4000 carbon machine.