Old 04-16-15, 08:31 AM
  #36  
Guizmo
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Bikes: Cannondale Synapse 6 105 2014

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Originally Posted by wroomwroomoops
Eh, as a last resort you could ask Cannondale to send YOU a written statement, and not just get an oral confirmation like "yeah, you know, Cannondale told us, so ....". In case you do faceplant, or worse, it will be much better to have that statement, than just the word of a LBS dude.
Originally Posted by alcjphil
Yes, I would ask for written confirmation from Cannondale that your frame is perfectly sound and not settle for anything less. They have no more proof of its condition than they could get from your picture. I wonder how eager they would be to give you a written statement like that.
Personally, I think that they are trying to get rid of you with minimal effort
Yeah I think you guys are right, I will ask that to the customer service.
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