Originally Posted by
AnkleWork
Did you really buy that from Shimano? Most of the Shimano IGHs I see for sale appear to be packaged for installers or OEMs who presumably specify the detail parts based on their application.
From an online retailer, a very good one. The hub was in retail Shimano packaging, not an OEM package of some form.
The big S is usually so much better about selling a usefully packaged and complete product that it just never occurred to me that something as integral as the anti-rotation nuts would not be included. Or any small part, for that matter. Since the hub is impossible to use without those parts, it irks me that it was sold that way. It's worse than "batteries not included".