Bikeshare programs need quality maintenance programs and personnel. Unfortunately, one of the companies that has been involved here in the US, Alta (Mia Burke, infamous segregationist's company) has been notoriously bad at this and other key aspects of making bikeshare programs work.
Citi Bike management company Motivate has brought in twelve mechanics from sister repair shops in Chicago and Washington, D.C. to work a graveyard shift that they hope will shrink Citi Bike's 900-bike repair backlog.
Because former Citi Bike manager Alta Bicycle Share allegedly prioritized "
quick fixes" over long-term repairs, about 900 Citi Bikes are currently backed up in the shop, causing a Citi Bike shortage.
Citi Bike Scrambling To Fix Backlog Of 900 Broken Bikes: Gothamist