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Old 07-27-15 | 07:53 AM
  #37  
jsocks
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Joined: Jul 2015
Posts: 6
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Ordering from ProBikeKit puts the buyer at risk. If you fully account for the US duty fees which can be relatively small and Air City Post fees of over $20 then you won't have a problem. However if its not a good deal with the extra fees and you assume that your package won't get snagged then you may be in for a lot of aggravation. At that point your best recourse is to immediately dispute the charges with your payer typically a credit card. I made the mistake of trying to work with the two companies in asking Air City Post to return the package so that ProBikeKit could refund my purchase but either they won't or they lost the package. Air City Post won't respond to my inquiries. ProBikeKit, even though they are the customer of Air City Post, will not assist. They only say they will refund once they receive the package from Air City Post and they won't consider that the package is lost. Neither of these companies are of any help.
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