My wife has a really nice Domane that she got last fall. During a recent fitting adjustment they put some tape on the seatpost to mark the height. She took the tape off and the clearcoat came with it, making a real mess. The LBS contacted Trek and they said tough nuggies. Same with the LBS, they put some carbon fiber tape over it. My wife is not a complainer, she's happy with it.

Trek has forever lost me as a customer. Clearly their IsoSpeed decoupler seatpost is prone to weakening the paint. It's a flawed design and they should be recalling all of these bikes.